Terms of Service


  1. About the Website

    (a) Welcome to https://mhsn.charpsy.org/ (the ‘Website‘) that is connected to and related to https://charpsy.org/, https://support.charpsy.org/, and https://crm.charpsy.org/ (the ‘Sister Websites‘). The Website and Sister Websites provides access to a social network where people such as friends and strangers interact together online and in real life live social or virtual events, also including features and tools that help you with project management, events scheduling with a worldwide calendar, ticketing capability, RSVP, messaging, reminders, notes, the opportunity to advertise to our community, purchase products, items, tickets, and more. (the ‘Services‘).

    (b) The Website and Sister Websites is operated by Charpsy LLC (). Access to and use of the Website and Sister Websites, or any of its associated Products or Services, is provided by Charpsy LLC. Please read these terms and conditions located at https://mhsn.charpsy.org/about/tcs/ (the ‘Terms ‘) carefully, as they are the only up to date, and complete Terms for the Website and Sister Websites. By using, browsing and/or reading the Website or Sister Websites, this signifies that you have read, understood and agree to be bound by the Terms found on this Website. If you do not agree with the Terms, you must cease usage of the Website and Sister Websites, or any Services, immediately.

    (c) Charpsy LLC reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Charpsy LLC updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
  1. Acceptance of the Terms

    (a) You accept the Terms by remaining on the Website and its Sister Websites, or engaging with Events found through the event calendar that are live or virtual. You may also accept the Terms by clicking to accept or agree to the Terms at https://mhsn.charpsy.org/about/tcs/ where this option is made available to you by Charpsy LLC in the user interfaces found on this Website and the Sister Websites.
  1. Subscription to use the Services

    (a) In order to access the Services, you must first engage with a free or paid subscription through the Website (the ‘Subscription‘) and pay the applicable fee for the selected Subscription (the ‘Subscription Fee‘) unless the Subscription is free.

    (b) In engaging with the Subscription, you acknowledge and agree that it is your responsibility to ensure that the Subscription you elect to engage with is suitable for your use.

    (c) Once you have engaged with the Subscription, then you will be required to register for an account through the Website before you can access the Services (the ‘Account‘) unless you have already registered an Account at a prior time and are using the prior registered Account to upgrade or downgrade your Subscription type.

    (d) As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself

    (such as identification or contact details), including:

    (a.i) Email address
    (a.ii) Preferred username
    (a.iii) Telephone number
    (a.iv) Password
    (a.v) Billing address
    (a.vi) First name
    (a.vii) Last name
    (a.iix) Your address
    (a.ix) Your credit card details

    (e) You warrant that any information you give to Charpsy LLC in the course of completing the registration process will always be accurate, correct and up to date.

    (f) Once you have completed the registration process, you will be a registered member of the Website (‘Member ‘) and agree to be bound by the Terms. As a Member you will be granted immediate access to the Services from the time you have completed the registration process until the subscription period expires (the ‘Subscription Period‘).

    (g) You may not use the Services and may not accept the Terms if:

    (g.i) you are not of legal age to form a binding contract with Charpsy LLC; or

    (g.ii) you are a person barred from receiving the Services under the laws of Cook Islands or other countries including the country in which you are resident or from which you use the Services.
  1. Your obligations as a Member

    (a) As a Member, you agree to comply with the following:

    (a.i) you will use the Services only for purposes that are permitted by:

    (a.i.A) the Terms; and

    (a.i.B) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;

    (a.i.C) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;

    (a.i.D) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Charpsy LLC of any unauthorised use of your password or email address or any breach of security of which you have become aware;

    (a.i.E) access and use of the Website and Sister Websites is limited, non-transferable and allows for the sole use of the Website and Sister Websites by you for the purposes of Charpsy LLC providing the Services;

    (a.i.F) you will not use the Services or the Website and its Sister Websites in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of Charpsy LLC;

    (a.i.G) you will not use the Services or Website and its Sister Websites for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website or Sister Websites;

    (a.i.H) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website and Sister Websites without notice and may result in termination of the Services. Appropriate legal action will be taken by Charpsy LLC for any illegal or unauthorised use of the Website and Sister Websites;

    (a.i.I) you acknowledge and agree that any automated use of the Website and Sister Websites or its Services is prohibited;

    (a.i.J) you agree to act towards other people who you meet and communicate with online, or in live or virtual social events through the Services of the Website and Sister Websites in a fair, respectful, compassionate, and empathetic manner at all times;

    (a.i.K) you agree that the decipherable copy of Terms is in English, and any interpretation of the Terms should only be understood by the English version and not any other language translation;

    (a.i.L) you will not use the Services or Website and its Sister Websites, if you are vulnerable to self harm or uncontrollable outbursts of aggression unless you:

    (a.i.L.1) have a written Emergency Action Safety Plan (the ‘Emergency Action Safety Plan‘) that is reviewed and approved by your treating doctor, and this accessible by your next of kin and you at all times to enable safety;

    (a.i.L.2) have enough intuition to engage satisfactorily with your personal Emergency Action Safety Plan when needed;

    (a.i.L.3) have current and continued access to a professional network of care looking after your medical needs;

    (a.i.L.4) are mentally fit and able;

    (a.i.L.5) are able to contact your next of kin in a time of emergency and deployment of your Emergency Action Safety Plan; and

    (a.i.L.6) review and renew your Emergency Action Safety Plan if necessary with your treating doctor at a time of whatever comes sooner of once each three years in duration or when your circumstances change.
  1. Payment

    (a) Where the option is given to you, you may make payment of the Subscription Fee by way of:

    (a.i) Credit Card Payment (‘Credit Card‘)

    (b) All payments made in the course of your use of the Services are made using Authorize.net or Pay Pal. In using the Website or Sister Websites, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the Authorize.net and Pay Pal terms and conditions which are available on their website.

    (c) You acknowledge and agree that where a request for the payment of the Subscription Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Subscription Fee .

    (d) You agree and acknowledge that Charpsy LLC can vary the Subscription Fee at any time and that the varied Subscription Fee will come into effect following the conclusion of the existing Subscription Period.
  2. Refund Policy

    (a) Charpsy LLC will only provide you with a refund of the Subscription Fee in the event they are unable to continue to provide the Services or if the manager of Charpsy LLC makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances.

    (b) Where this occurs, the refund will be in the proportional amount of the Subscription Fee that remains unused by the Member (the ‘Refund‘).
  1. Copyright and Intellectual Property

    (a) The Website and Sister Websites, the Services and all of the related products of Charpsy LLC are subject to copyright. The material on the Website and its Sister Websites is protected by copyright under the laws of Cook Islands and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website and its Sister Websites (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website and Sister Websites code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Charpsy LLC or its contributors.

    (b) All trademarks, service marks and trade names are owned, registered and/or licensed by Charpsy LLC, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a Member to:

    (b.i) use the Website and its Sister Websites pursuant to the Terms;

    (b.ii) copy and store the Website and its Sister Websites and the material contained in the Website and its Sister Websites in your device’s cache memory; and

    (b.iii) print pages from the Website and its Sister Websites for your own personal and non-commercial use.

    Charpsy LLC does not grant you any other rights whatsoever in relation to the Website and its Sister Websites or the Services. All other rights are expressly reserved by Charpsy LLC.

    (c) Charpsy LLC retains all rights, title and interest in and to the Website and its Sister Websites and all related Services. Nothing you do on or in relation to the Website and its Sister Websites will transfer any:

    (c.i) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or

    (c.ii) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or

    (c.iii) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process),

to you.

(d) You may not, without the prior written permission of Charpsy LLC and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.

  1. Privacy

    (a) Charpsy LLC takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Charpsy LLC’s Privacy Policy, which is available on the Website.
  1. General Disclaimer

    (a) Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, which by law may not be limited or excluded.

    (b) Subject to this clause, and to the extent permitted by law:

    (b.i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and

    (b.ii) Charpsy LLC will not be liable for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

    (c) Use of the Website or its Sister Websites and the Services is at your own risk. Everything on the Website or its Sister Websites and the Services is provided to you “as is” and “as available” without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Charpsy LLC make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Charpsy LLC) referred to on the Website or its Sister Websites, includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

    (c.i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;

    (c.ii) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website or its Sister Websites);

    (c.iii) costs incurred as a result of you using the Website or its Sister Websites, the Services or any of the products of Charpsy LLC; and

    (c.iv) the Services or operation in respect to links which are provided for your convenience.

9. Limitation of liability

(a) Charpsy LLC’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.

(b) You expressly understand and agree that Charpsy LLC, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

  1. Termination of Contract

    (a) The Terms will continue to apply until terminated by either you or by Charpsy LLC as set out below.

    (b) If you want to terminate the Terms, you may do so by:

    (b.i) providing Charpsy LLC with 1 days’ notice of your intention to terminate; and

    (b.ii) closing your accounts for all of the services which you use, where Charpsy LLC has made this option available to you.

Your notice should be sent, in writing, to Charpsy LLC via the ‘Contact Us’ form mail on our Submit Ticket page at the https://support.charpsy.org/submit-ticket/ page.

(c) Charpsy LLC may at any time, terminate the Terms with you if:

(c.i) you have breached any provision of the Terms or intend to breach any provision;

(c.ii) Charpsy LLC is required to do so by law;

(c.iii) the provision of the Services to you by Charpsy LLC is, in the opinion of Charpsy LLC, no longer commercially viable.

(d) Subject to local applicable laws, Charpsy LLC reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website and its Sister Websites or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Charpsy LLC’s name or reputation or violates the rights of those of another party.

  1. Indemnity

    (a) You agree to indemnify Charpsy LLC, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:

    (a.i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content;

    (a.ii) any direct or indirect consequences of you accessing, using or transacting on the Website and its Sister Websites or attempts to do so; and/or

    (a.iii) any breach of the Terms.
  2. Dispute Resolution

    (a) Compulsory

    If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

    (b) Notice:

    A party to the Terms claiming a dispute (‘Dispute‘) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute, and the party must provide the written notice and all further correspondence relating to the claimed dispute in English.

    (c) Resolution:

    On receipt of that notice (‘Notice‘) by that other party, the parties to the Terms (‘Parties ‘) must:

    (c.i) Within 21 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;

    (c.ii) If for any reason whatsoever, 21 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Cook Islands or his or her nominee;

    (c.iii) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;

    (c.iv) The mediation will be held in Rarotonga, Cook Islands

    (d) Confidential:

    All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.

    (e) Termination of Mediation:

    If 21 have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.
  1. Venue and Jurisdiction

    (a) The Services offered by Charpsy LLC is intended to be viewed by worldwide except citizens of New Zealand and the Cook Islands. In the event of any dispute arising out of or in relation to the Website or its Sister Websites, you agree that the exclusive venue for resolving any dispute shall be in the courts of Rarotonga, Cook Islands.
  2. Governing Law

    (a) The Terms are governed by the laws of Cook Islands. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Cook Islands, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
  3. Independent Legal Advice

    (a) Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
  4. Severance

    (a) If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

Website Terms and Conditions of Use last updated on 21/05/2022 at 1511 CKT.